Terms of Use & Services

Welcome to Dom’s.

Dom’s is committed to providing quality foods and a great experience to our customers. To best serve our online users and customers, we have established our Terms of Use and Service. It spells out what you can expect from us and what we expect from you. By accessing any areas of domsausage.com, users (“Users,” “User” or “you”) agree to be legally bound and to abide by the terms set forth below. Domsausage.com is owned and operated by D’Oro Foods, Inc., a Massachusetts corporation. Any references herein to “we” or “Dom’s” shall refer to domsausage.com and/or D’Oro Foods, Inc., as applicable under the circumstances.

PRIVACY

Any information that Users provide to Dom’s through this web site are used only to provide services to, and communicate with, the User. Dom’s does not sell the personal information of Users. Cookies and other user-tracking technology, if any, is used only for internal web site monitoring and analytics.

A more detailed explanation of our privacy policy can be viewed here.

USER ELEGIBILITY

While reading of our web site pages is not restricted, we can only sell products, ship orders, and send promotional messages to persons who are over 18 years of age and are located in the United States. By placing an order or signing up to receive promotional messages, you the User represent and warrant that you, and if applicable the person to whom an order is addressed, are over 18 years of age and located in the United States.

Web site ordering is for consumers only. Users may order products for their own use or as gifts, but products purchased through this web site are not eligible for resale. Dom’s does provide products to food resale or food services businesses through our distribution channels. Please contact us at info@domsausage.com for more information.

PRODUCT AVAILABILITY

We are a small, family-run company. We will do our best to keep products in stock, but availability of products may vary. We reserve the right to limit orders of products in times of high demand. If you have tried ordering out of stock items, we will contact you and/or replace your item(s) with something similar.

DELIVERIES

Due to the perishable nature of our product you are responsible for providing a correct address with a safe drop off point for your order and for opening your order and transferring foods to a refrigerator or freezer in a timely manner. Refunds cannot be issued for orders undeliverable because of an incorrect address, change of address, refusal of delivery, or person not available if signature is required for delivery, or for products spoiled or damaged after delivery to the designated address.

FOOD SAFETY

Dom’s products, like all perishable foods, should be kept under 40 degrees Fahrenheit before cooking or consumption. You are responsible for determining the freshness of your product. We recommend using a thermometer to determine the internal temperature of a product. You are responsible for inspecting products upon delivery and verifying that food products are below 40 degrees Fahrenheit; for keeping them at such temperatures; and for following proper food safety procedures. We recommend that you familiarize yourself with, and follow, the United States Department of Agriculture’s safe food handling guidance, which can be viewed HERE.

Food products may contain allergens, including but not limited to soy, wheat, nuts, dairy or shellfish. We cannot guarantee that cross-contamination will not occur. That said, we try to serve all of our customers well, including those with allergies. If you have any questions or concerns regarding allergens, including any requests for allergen-free products, please contact us at shipping@domsausage.com before ordering.

CANCELATIONS, RETURNS AND REFUNDS

If you have made an error in your order or otherwise need to cancel or change something, please contact us immediately at shipping@domsausage.com and we will do our best to accommodate you. Once a package has shipped we are unable to make changes or cancelations. Dom’s reserves the right to cancel any order for any reason, and will issue a refund of amounts paid for canceled orders.

We use cold packaging to send you products that we expect will arrive below 40 degrees Fahrenheit and in good condition, but no process is perfect. If you believe you have received a product that has not arrived fresh or is at a temperature over 40 degrees Fahrenheit, or are otherwise not satisfied with your order, please document the problem as well as you can using photos and/or videos and contact Dom’s immediately at shipping@domsausage.com with as much information as you can provide. Reported problems will be handled on a case-by-case basis. Please do not return products to us. We are not able to accept returned packages.

PAYMENTS

By providing credit card information or other payment method, you represent and warrant that you are authorized to use the payment method, and you authorize Dom’s, or a third-party payment processor or Dom’s behalf, to charge your credit card or other payment method account the amount of the order, together with shipping and taxes if applicable. By placing an order, you agree to pay the price indicated at check-out, together with shipping and taxes if applicable. All prices are in United States Dollars.

TRADEMARKS AND INTELLECTUAL PROPERTY

Dom’s, Dom’s Sausage, domsausage.com, Boston’s Original Steak Tip and the Dom’s logo are trade and/or service marks of D’Oro Foods, Inc. Other product names, slogans and logos may be trade and/or service marks of Dom’s or other owners.

Except where otherwise noted, all text, graphic and audiovisual content on this site is protected by copyright law and may not be copied, broadcast, sold or used without permission of the owner. Please contact us if you require further information.

DISCLAIMERS AND LIMITATION OF LIABILITY

User expressly agrees that use of domsausage.com and of Dom’s products at User’s sole risk. Neither Dom’s nor its affiliates nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, “Providers”), or the like, warrant that our web sites and publications (such as promotional mailings and social media postings) will be uninterrupted or error free, nor do they make any warranty as to the results that may be obtained from the use of our sites and publications, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through our sites and publications.

USER FURTHER EXPRESSLY AGREES THAT, TO THE FURTHEST EXTENT PERMISSIBLE BY LAW, NEITHER DOM’S NOR ANY OTHER PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE OR OTHER DAMAGES OF ANY KIND ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF DOMSAUSAGE.COM OR THE RECEIPT OR USE OF ANY DOM’S PRODUCT OR SERVICE, AND THAT DOM’S AND OTHER PROVIDERS’ LIABILITY TO THE USER FOR DAMAGES, LOSSES, FEES AND COSTS OF ALL KINDS SHALL IN ALL CASES BE LIMITED TO A REFUND OF AMOUNTS PAID BY THE USER TO DOM’S.

TERMINATION OF USAGE

Dom’s may terminate User’s access, or suspend User’s access to all or part of domsausage.com, without notice, for any conduct that Dom’s, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another User, a third party Provider, a service provider, or Dom’s. 

APPLICABLE LAW

This site is created and controlled by Dom’s in the Commonwealth of Massachusetts. As such, the laws of Massachusetts will govern the disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. Dom’s reserves the right to make changes to its site and these disclaimers, terms and conditions at any time. User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of the Commonwealth of Massachusetts, and of the United States of America located in Massachusetts for any litigation arising out of or relating to use of domsausage.com or purchase made from Dom’s (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the laying of venue of any such litigation in the courts of the Commonwealth of Massachusetts, and agrees not to plead or claim in any court of the Commonwealth of Massachusetts that such litigation brought therein has been brought in an inconvenient forum.

SEVERABILITY

The provisions of these Terms of Use and Service are intended to be severable. If for any reason any provision of these Terms of Use and Service shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.

ACKNOWLEDGMENT

The Terms of Use and Service, including all documents referenced herein, represents the entire understanding between you and Dom’s regarding your relationship with Dom’s and supersedes any prior statements or representations. YOU AGREE TO BE BOUND BY THE TERMS OF USE AND SERVICE by using the domsausage.com Web site. The aforementioned Terms of Use and Service are subject to change.